Apple return policy how to#
Apple return policy software license#
Apple return policy free#

Alternatively, you can call the Apple Store toll free at 8000 444 0396 between 10:00-19:00 Sunday to Thursday and an Apple Specialist will assist you through the entire order process, from product selection to payment method.

To place an order for products or services at the Apple Store, you can visit the store website at or use the Apple Store mobile app, and then simply add the products you want to your shopping bag, check out (using your chosen payment method) with your Apple ID or as a guest customer, and have your items shipped to you or to a person designated by you. Order, Order Acknowledgement, and Order Acceptance Please note that this excludes limited-time price reductions, such as those that occur during special sales events. To receive the refund or credit, you must contact Apple within 14 calendar days of the price change. In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Store toll free at 8000 444 0396 to request a refund or credit of the difference between the price you were charged and the current selling price. Additional information about pricing and taxes is available in the Payment & Pricing section of the Help page located at. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. Any price changes will not affect an order that has already been accepted by Apple.

Apple return policy how to#

As an exception, you may return Apple-branded software if you do not agree to the licensing terms however, you may not retain or otherwise use any copies of returned software.įor complete details on how to return a product purchased at the Apple Store, please visit the Return & Refunds page.Īpple reserves the right to change prices for products displayed on the Apple Store at any time and to correct pricing errors that may inadvertently occur.

Apple return policy software license#

Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging.

If you do not disable these features prior to returning your device, Apple may refuse the return or exchange.

Apple provides security features to enable you to protect your product in case of loss or theft.The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer products.Products can be returned only in the country in which they were originally purchased.Once we receive your returned product, we’ll exchange it or offer a refund based upon the original payment method. To return an undamaged product purchased at the Apple Store, please contact us at 8000 444 0396 between 10:00 and 19:00 Sunday to Thursday within 14 days from the date you receive the product. In that unlikely event, we invite you to review the following terms related to returning a product.

We understand, however, that sometimes a product may not be what you expected it to be. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store.